privacy POLICY
At ConfidentialHair, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you visit or use our website, we may collect the following information:
a. Personal Information (Provided by You):
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely via third-party gateways)
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Device and browser type
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IP address
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Pages visited and time spent
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Referring website or ad source
This information is used to improve your experience and ensure smooth order processing.
2. How We Use Your Information
We use the information we collect to:
Process orders and deliver your products
Send transactional emails (order confirmations, shipping updates, etc.)
Respond to customer service inquiries
Improve our website performance and user experience
Send promotional emails (only if you opt in)
We will never sell, rent, or trade your personal information to third parties.
3. Payment Security
All payments are securely processed via trusted third-party payment gateways like Paystack or Flutterwave. We do not store your card details on our servers.
4. Cookies & Tracking Technologies
Our website uses cookies to:
Remember your cart and preferences
Track traffic and usage analytics
Improve your shopping experience
You can manage or disable cookies through your browser settings.
5. Email Marketing
If you opt in to receive emails from us, you may receive:
New arrivals and product updates
Exclusive discounts or promotions
Brand news or hair care tips
You can unsubscribe anytime by clicking the “unsubscribe” link in any email or contacting us directly.
6. Data Retention
We retain your data only as long as necessary to fulfill the purpose it was collected for, or as required by law.
7. Your Rights
ou have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
To make any requests, email us at hello@confidentialhairs.com.
8. Third-Party Links
Our site may include links to Instagram, WhatsApp, or other platforms. We are not responsible for the privacy practices of these third-party websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about your privacy, feel free to contact us:
📧 Email:
confidentialhairs@gmail.com
📞 Phone: +2348169560883
📱 WhatsApp Chat:
Chat with us on WhatsApp
📍 Instagram:
@ConfidentialHairs